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Refund Policy

How refunds are handled for Lem Gen purchases and credits.

Last updated: 2026-06-22

Refund Eligibility

Refunds are reviewed case by case. If a paid order was duplicated, failed to deliver credits, or was charged incorrectly, contact support with your order email and payment reference.

Non-Refundable Usage

Consumed credits, completed generations, and successfully delivered digital services are generally non-refundable.

Review Process

We may request account and payment details to verify the order. Approved refunds are returned through the original payment method when possible.

Contact

For refund questions, contact support through the email listed on the website.